MahaRERA Update: 5,267 Homebuyer Complaints Resolved in Just 10 Months

Introduction

The Maharashtra Real Estate Regulatory Authority (MahaRERA) has raised the bar in consumer grievance redressal. Between October 2024 and July 2025, the authority resolved 5,267 complaints, a dramatic leap in efficiency compared to its past pace. All cases filed by the end of July either had their first hearing or were scheduled promptly.

Under the leadership of Chairman Manoj Saunik (appointed September 2024) and members Mahesh Pathak and Ravindra Deshpande, MahaRERA introduced a policy of scheduling hearings within one to two months of complaint registration. That’s a game‑changer compared to the previous screening process that could take months.

The numbers speak volumes: this new system has spurred the disposal rate to soar from an average of 210 cases per month over seven years to an approximate 527 cases per month in just ten months.

Insight Into Complaints

• New complaints during the period: 3,743
   
• Total since MahaRERA’s inception (May 2017): 30,833 complaints received, with 23,726 resolved.
   
• Pre‑RERA projects (i.e., launched before the regulator existed): Generated 79% of the grievances.
• Projects under complaint scrutiny: Out of 51,481 registered projects, 5,792 have complaints filed against them.

Beyond Resolutions: Proactive Measures

MahaRERA isn’t just speeding up hearings, it’s preventing disputes at the outset. Each new project now undergoes rigorous legal, financial, and technical scrutiny through independent panels. Projects that fail any part of this three‑step evaluation risk rejection.

What's Next—Enforcement and Momentum

While faster hearings are welcome, many homebuyers remind us that timely enforcement of orders remains critical. As Abhishek Jadhav, a Pune homebuyer remarks:

“Getting dates faster is positive, but many builders still delay offering possessions or compensation even after orders.

A senior MahaRERA official underscores that maintaining trust requires sustaining this momentum:

“Every new project is vetted upfront … the aim is not just to clear complaints but to ensure projects are viable from the beginning, so buyers' investments remain safe.

These steps give renewed confidence to homebuyers, showing regulatory muscle in a sector deeply affected by construction delays, lack of transparency, and unmet promises. With both reactive grievance redressal and proactive project vetting, Maharashtra is leading the real estate reform front.